This contract is with British Sky Broadcasting Ltd, Grant Way, Isleworth, Middlesex TW7 5QD (“Sky”) which is providing 24-7 Football (the “Service”) to you. References below to “we” or “us” will be read as references to Sky.
These terms and conditions apply to you if you are accessing the Service via the Orange World Portal. If you have any queries about the Service please call Orange customer services as follows:
Pay monthly customers: call 150 from your pay monthly mobile phone or 07973 100 150 from any other phone;
Pay as you go customers: call 450 from your pay as you go mobile phone or 07973 100 450 from any other phone.
We are not responsible for your mobile phone or the mobile network which are provided by your mobile network provider under your separate contracts with them (“Mobile Network Contracts”).
Your use of the data services is subject to the Orange fair use policy. Your mobile network provider may also charge you roaming charges if you access the Service outside of the country in which your mobile handset is registered.
By using this Service, you agree that we may use and share information we hold about you in accordance with Clause 5 below.
1.1 24-7 Football gives you access to football previews, round ups, goals, highlights, themed Premiership archive footage clips and programmes which may be downloaded (or live streaming of Gillette Soccer Saturday if you are able to access this programme) to your mobile phone. You can either subscribe to 24-7 Football on a monthly basis (the "Subscription Service") or access video content on a pay-per-view basis.
1.2 The Service is variable. Sky may vary, replace or withdraw programmes, channels, content, and/or any facilities available on the Service without notice. We will tell you if, as a result of any such change, your Subscription Payment changes.
1.3 The video content available on the service has been made for use on mobile phones and so it may differ from TV broadcasts.
1.4 We may suspend the Service at any time to update the Service or for technical reasons.
1.5 To access the Service you will need a mobile phone handset which is capable of WAP browsing and downloading video content. To view some content on the Service (e.g. live streaming of Gillette Soccer Saturday) you will need to have a 3G phone and be on the Orange network. The Service is made available over your network so it is subject to the availability of your network.
1.6 You cannot download videos of in-match goals between 14:45 and 17:15 on Saturdays in the UK. This is because of restrictions imposed by UEFA but you can see these in our highlight clips available after the match.
2.1 You will not use the Service or any part of it other than for personal non-commercial purposes in the UK and the Republic of Ireland
2.2 You must not or authorise or assist any third party to:
2.2.1 Copy (except as permitted by law), redistribute or relay the whole or any part of the Service; or
2.2.2 Sell or make any charge for watching or using any part of the Service; or
2.2.3 Show any part of the Service in public to an audience, even if no charge is made; or
2.2.4 Use the Service for any improper or unlawful purpose.
2.3 You agree to follow our reasonable instructions concerning your use of the Service.
3.1 Subject to any offer that you may take up when you first subscribe, you will be charged for the Subscription Service from the first date we enable you to receive it (“Subscription Payments”). You must pay us the Subscription Payments every month in advance.
3.2 We (or Orange on our behalf) will collect the Subscription Payments due automatically from your account each month. You agree that your mobile network provider may collect your Subscription Payments on our behalf.
3.3 We may increase your Subscription Payments at any time by giving you at least one calendar month’s notice. We may also increase your Subscription Payments without notice if required by law or if any regulatory authority requests or requires a change to any aspect of our pricing which affects your Subscription Payments directly or our pricing structure directly.
3.4 We (or Orange on our behalf) may alter your Direct Debit or credit card instruction if your Subscription Payments changes for any reason. We, (or Orange on our behalf)may also charge any other payment due under this contract using your Direct Debit or credit card instruction together with any other payments which you agree that we may charge under that instruction.
3.5 We will tell you in advance what the pay-per-view payment will be for any pay-per-view content which you download from the service..
3.6 We (or Orange on our behalf) will collect the pay-per-view payment automatically from your account each month. You agree that your mobile network provider may collect this pay-per-view payment on our behalf by adding it to your account if you pay your mobile phone bill on a monthly basis or deducting it from your balance if you are a pay as you go customer.
3.7 If you have missed any payments you owe to us, we can suspend provision of the Service to you without giving you notice. This does not affect our right to end this contract under Clause 7 below.
4.1 We will endeavour to provide the Service using all reasonable care. Except as required by law, we will not be responsible or liable for the fitness for a particular purpose of the Service, or for any loss or damage caused by:
4.1.1 Failure, interruption or delays to the Service caused by events outside our reasonable control;
4.1.2 Your negligence or your failure to follow our reasonable instructions or the terms of this contract;
4.1.3 Us or our employees or agents in circumstances where:
4.1.4 Any incompatibility of the Service with any hardware and/or software on your mobile phone.
4.2 We do not accept any liability under this contract for any product or service advertised, promoted, offered or sold by third party service providers on the Service. While all reasonable efforts will be made to ensure that the information contained in the Service provided by us is as accurate as possible, we do not accept any liability and make no representations or warranties in relation to the accuracy or completeness of such information. Some of the content on the Service is provided by third parties. The availability of such content is outside our control and we will not be responsible for any suspension or loss of such content.
5.1 You confirm that any member of the British Sky Broadcasting group, News International group and any company which may succeed our businesses, may use and share information you provide and other information we hold about you for account management, market research and the marketing of Sky’s, News International’s and third parties’ products and services. This may include contacting you by post, telephone, email or SMS unless you tell us you don’t want to be contacted in any of these ways by calling Orange:
Pay monthly customers: call 150 from your pay monthly mobile phone or 07973 100 150 from any other phone;
Pay as you go customers: call 450 from your pay as you go mobile phone or 07973 100 450 from any other phone.
5.2 We may also share such information with credit reference agencies and other companies including for use in credit decisions, for fraud prevention and to pursue debtors.
5.3 Information held by the British Sky Broadcasting group and News International Group about you may also be shared with other companies outside the groups including Orange, including for sales, marketing and market research purposes by such companies, unless you indicate that you wish to be excluded from such uses by calling Orange on:
Pay monthly customers: call 150 from your pay monthly mobile phone or 07973 100 150 from any other phone;
Pay as you go customers: call 450 from your pay as you go mobile phone or 07973 100 450 from any other phone.
5.4 The information you provide on registering for the Service will be collated by Orange and provided to us so that we are able to manage your account.
If we amend these terms and conditions, you will be notified on the 24-7 Football website. Your first use of the Service after you have been notified of the new terms will constitute acceptance of such changes. If we amend these terms and conditions and such change has a material effect on you to your detriment we will give you one months’ notice of such change in writing.
7.1 You or we can end this contract by giving the other party one calendar month’s notice. The cancellation will take effect from the next monthly anniversary of the date you subscribed. If you end your Contract you will not be entitled to any subscription refund. You can manage your subscription via the Orange World Portal. Alternatively you can contact Orange customer services.
7.2 You may end this Contract by giving us seven days' notice at any time if we break any of the terms in this Contract.
7.3 We may suspend or terminate your access to any part of the Service at any time by giving you seven days' notice at any time should you breach these terms and conditions, or the terms and conditions of any offer you may have selected, or act in a way towards our staff or agents (or those of your mobile network operator) which we (or they) reasonably consider to be inappropriate. We will not refund any Subscription Payments or other payments made under this contract if we end this contract because you have broken a term in it.
7.4 The Service is made available via the Orange network under an agreement between us and Orange. If our agreement with them ends and the Service can no longer be provided to you, we will give you written notice of this fact and tell you the date that your Service will end.
7.5 If any of your Mobile Network Contracts terminate or are suspended, your access to the Service will also end or be suspended (as applicable) immediately.
7.6 We will not refund any Subscription Payments or other payments made under this Contract if we end this Contract because you have broken a term in it.
7.7 To end the Service you must call Orange customer services:
Pay monthly customers: call 150 from your pay monthly mobile phone or 07973 100 150 from any other phone;
Pay as you go customers: call 450 from your pay as you go mobile phone or 07973 100 450 from any other phone.
8.1 We can transfer our rights and obligations under the contract to any company, firm or person. We can only do this if it does not affect your rights under the contract in a negative way.
8.2 The contract is personal to you. You may not transfer your rights or obligations under this contract to anyone else and no third party is entitled to benefit under this contract except pursuant to Clause 8.1.
This Contract is governed by English Law. If your address is in the UK, all disputes will be dealt with by the courts in England and Wales or any other UK court that could lawfully deal with the case. If your address is in the Republic of Ireland, all disputes will be dealt with by the courts in England and Wales or in the Republic of Ireland.